This post is part of my series on my Writerly Business Plan. Here are the first 4 parts and the other information that goes with the Plan:
- Introduction
- The Goal Statement
- Products and Ideas
- Marketing Tools – the Blog
- and a guest post from David Rozansky on Bookkeeping for Writers
- and some guest posts from Reviewers (see side-bar)
Marketing Tools – the Twitter (Redux)
Okay now this post is ready to go live. The other day I was just in the process of getting thoughts down…thought I’d better save it before something happened. Then what did I do? I hit the ‘Publish’ button instead of the ‘Save Draft’ button. And there it was. Too late to retract. I hate it when that happens.
I write my blog posts in the same manner I write other stuff and the first draft is usually pretty rough. But I’ve found a way to avoid that in the future. The first thing I do is set the publish date for 2014. That way if I accidentally hit the wrong key again, no harm done. Unless I forget to finish it for the next couple years.
What you might have seen the first time around was this sentence: I don’t like seeing people ‘hawk’ their books on Twitter. And I don’t. But I realize we need to be able to use Twitter (and the other media) for marketing.
Hawking Books
The problem is that the direct ‘Buy my book’ route doesn’t work. It could be anything, not just books – I don’t like that sales approach used on me. If I am shopping for something, I’ll browse through what I know or go to a trade-show.
It’s that ‘what I know’ phrase that matters. It’s good that as a shopper I know about you and what you have to sell. Twitter as bazaar isn’t the Twitter I like to use. Of course, I don’t have a book ready to sell – yet – but from what I’ve seen in how * I * react when people Follow or Friend me just to sell me something, it’s a fruitless and time-sucking endeavor.
A lot of writers don’t see the value in Twitter because they’ve tried that route to sell and it didn’t get them far. So they’ve written it off. Which brings me to the point of this blog post today. Twitter is an excellent tool. It’s the best I know for building a large network.
Networking is way different from selling. Marketing is not directly selling. It’s the art of making someone want whatever you are offering. When you put networking and marketing together, it’s really very powerful. And even though I don’t have a book for a product yet, I do have my blog and my writerly identity. And along the way I’ll also have connections. Those three things are part of the foundation of my business plan and so I’m giving them a lot of attention early on. Why? Because it takes a pretty good amount of time to build quality networks.
You can’t just subscribe to a mailing list and hope voila’ *poof* your network appears.
What are Networks?
I envision networks as concentric circles enfolding groups of people I know, each larger than the last and containing the smaller group within. I’m going to work outwards from the innermost smallest, most personal circle. Your household is your smallest circle. These are the people you see every day.
Unfortunately for many, as far as business is concerned, your household often doesn’t take you serious. So it’s not that they don’t count, per se, but for some of us, our household network isn’t going to sell many books for us. There again, though, is the difference between selling and networking. Here’s a great definition of the difference from Express Yourself to Success:
The main difference between selling and networking is that in a sales process the goal of the interaction between two people is the sale of a product or service. When networking, this sale could be the consequence of a contact that is built with respect and care. So it is clear that the sale is not the goal of networking, but a nice and in many cases a logical consequence.
Suppose, for example, that your son has a friend who loves to read. In this example that really happened, he mentions casually to his friend that his mom is a writer. So the friend is interested in what mom writes. Mom has to dig hard to find something appropriate in her catalogue of finished stories for a 15-year-old boy, but she finds it and hands it over. After reading the story that boy has become a life-long fan.
So through networking with my son (which happened rather organically as networking in general will when you’ve gotten comfortable and understand it) turned into a potential sale. This concept of potential sales and finding them is important. I’ll come back to that after I finish talking about the network circles.
The next larger circle is your extended family, close friends and coworkers. These are all people who, like your household, are part of your network by default. If you don’t talk about what you do, it’s unlikely that you’ll find potential sales among them, but it’s possible. Any one of them could be interested in what you write. But I’m discriminating about who in my network at this level I talk to about my stories. I might not want my co-workers, for example, to know I write weird Lovecraftian erotica sometimes.
Next circle out is your acquaintances. I go to crit groups and many of the members of this group are in the closer circle, but most are part of this larger circle of friends and acquaintances. This potentially could be a very large and rich network. Rich in contacts and referrals and potential sales. But we have to include more than just other writers in our larger circle.
Bookstores often have clubs and that’s a great place to find readers who love your genre. I don’t have time to network in person like this, though, so my middle circles aren’t very large. My smallest circle isn’t very large either. Don’t limit yourself by thinking only in terms of networking with only people like yourself. Be open to all the possibilities. You might find new friends you’d otherwise have never met.
The largest circle is the world at large. And this is where Twitter shines. I mean it really shines so brightly you’d need sunglasses if you realized the potential. It’s so important to reach beyond your local circle of friends and acquaintances if you want to have a large network and that’s how Twitter can help. My blog, Facebook, and Twitter all interface with each other and one alone isn’t very helpful when everyone I network with has a presence in all three areas.
Another Resource
Here’s another good resource if you’re looking for ideas on how to market your book:
Red Dwyer Promoter, Publicist & Publisher Momma’s Money Matters
“Let’s get one thing perfectly clear: No begging. A marketer (or author who has sold oodles of books) told you to post the link to your buy page on every social network and keep posting it. That advice probably netted you a handful of sales the first time you did it. It is not so effective now, is it? Discover alternative strategies to turning shoppers into buyers.”
Users are Losers
Something to keep in mind is that no one likes to be just someone’s potential sale. It’s important to also give. We can give in our own unique ways.
For the boy who read my story and became my fan, I gave him a great escape. He also gets to say ‘he knew me when’. (Hopefully one day he can cash in on that reward!) And I gave him the respect of considering it worth my time to find a story for him to read. One of the other ways I give is by hosting guest speakers so they can talk about their businesses and expand their networks through my blog and limited but still important network.
When I’ve built a larger and even more valuable network, I’ll be able to give more by having more contacts to connect others to.
So giving is a very important part of the equation.
My get is the contacts I’m making through this effort. I’m ‘meeting’ (in this day and age, important deals are closed over the internet and phone, so contacts you have via the net are legitimate) and networking with reviewers (who will be very important when I have books ready to review), writers with more or different connections than myself, agents, and coaches. Good connections or contacts are more than just names in a rolodex. Or Twitter Following nowadays. Good contacts are maintained through periodic connecting.
What are Good Contacts or Connections?
When one of your contacts calls on you, you should be able to place who they are with a brief reminder (if you don’t communicate with them often). In the same way, you should have made enough conversation with them that they’ll remember you with a brief reminder if it is you doing the initial contacting.
I’ve met authors I’d never dreamed of meeting, such as Dr. Harrison Solow and Jacqueline Lichtenberg. When I get to Chicon7 in late August, I’ll get to really meet Jacqueline – a connection first made through Twitter at one of the chats (maybe #LitChat but possibly #Scifichat) and then later through Evmaroon’s blog on pitching.
More Good Uses of Twitter
More directly important to my writing career is that through Twitter I can keep up with my favorite magazine and book editors. Sometimes they talk about what they wish they were seeing in their submissions.
I found out about Buzzy Multimedia’s call for submissions for their new magazine through someone tweeting about it. So I submitted right away. Buzzy liked my story and contracted it. My very first short story sale came from sitting in on a chat on Twitter among editors of magazines. It was open to writers and the editors were talking about their projects. I heard about the anthology Carrie Cuin was working on (Cthulhurotica) and wrote her contact info down when she said she was still looking for stories. Important stuff for writers! All of that has happened because I learned to make effective use of Twitter.
Debra Marrs is someone else I’ve met through Twitter. She’s an editor, author, and author’s coach at Your Write Life. During the most recent #LitChat I sat in on (at Twitter) she mentioned that issue of potential sales.
She and a couple of the agents and other authors there agreed it’s important to be able to tell your agent or publisher that you will be have at least 100 fairly guaranteed sales. David Rozenberg had mentioned that as well, when he did his guest post here on Bookkeeping for Writers. He knew of agents or coaches who wouldn’t even accept a client unless they could say with confidence that they’d have at least 100 guaranteed sales. Unless you have a large inner circle you can depend on to buy your book, this is why a larger network is so important.
Another way I Use Twitter
Twitter has been essential to finding new Friday Fictioneers(where writers can showcase their talent and get feedback from other writers on how to improve their craft). One benefit to participants of that is blog traffic. Some of us rarely got comments on our blogs before we started meeting on Fridays. This is one example of how I give and how I get. I love encouragement. We all need it from time to time. But we also need constructive criticism. I’m also learning from the crit others have offered on mine and other stories. So it’s a quid pro quo arrangement we all benefit from. (Feel free to join us!)
On Thursday this week I’m launching a new challenge on my blog intended to give us as writers a chance to hone our 25 word pitches. It’ll also help us find those 100 potential sales. If you’ve never condensed an entire novel into 25 words you’ll find it surprisingly difficult! What we’ll do is throw our pitch out there and let readers vote on whether it’s enticing enough to make us buy the book. If it needs work, the writers among us will offer constructive crit. I hope I haven’t rambled on too long, and I hope you’ll join us in the fun we’ve been having on my blog!
***
Don’t forget to come back on Tuesday to see more about the pitch throwing plan. You have to ask people if they will buy your book after you tell them what it’s about. The pitch throwing will give us a chance to find the best way to entice, and you’ll get to have a record of all your ‘Yes’ answers to that important question.
***
On a purely *how-to* practical note: I learned how to ‘do’ Twitter the same way I learned (finally) how to ‘do’ Algebra…quit thinking about *how* to do it and just *do* it
Once you give up trying to understand it becomes easier. But it does sort of require you to detach from logic and read between lines. And it takes practice to communicate ideas in 140 characters. Sometimes we have to serial tweet to get the point across (notate that with a … at the end and a 1/2 if you have another tweet following).
Other writers have written books on the hashtags and other features of Twitter that make it useful. Kristin Lamb has one of the most popular books (We Are Not Alone, also called WANA) and her blog is a great resource too. She’s entertaining and informative and makes building a platform sound so easy it’s impossible not to try.
***
Please comment and let me know if you’d rather me break long posts like this into more than one day’s post. I decided to go on and post it all, since this is a Sunday and some of us are not as busy that day. On weekdays, I generally try to keep to shorter posts. But I might be all talked out now and not post anything at all tomorrow!
I love your blog, but this one is long, I am an avid reader and blogger, break into segments…I hope to learn more from you as I plan to be here more.
Good feedback. Yes, now that I’m seeing it fresh this morning, I’m thinking I should have broken it into two posts, too. It’s not likely I’ll ever have one this long again, but I’ll keep that in mind for the future! Thanks for commenting!
I enjoyed this Roxann. It’s very informative and you bring up points, while i cringe at the thought of doing them, make absolute sense. You have shown me what networking really IS all about. And, equally important to me, different ways of giving back. One of my main issues all along is feeling like I’m using someone by networking. But, It’s a give and take, as you have noted.
As for the length…it is long, yes. This would be a good “2-parter” I think. When you’re on a roll it’s hard to stop and break it down into smaller, digestible bits. But, the message is loud and clear. Very beneficial and definite food for thought.
I’m still not there yet–no one’s shortcoming but my own. What it is, is a good amount of fear. It’s difficult for me to pat it down and take the step forward. My hidey hole is comfortable–and safe. Besides the writing, I am a wip even at this stage of life
Don’t worry Jeannie, I suffer from illusions of grandeur, LOL. I’m not there yet either. As long as I’m alive and aware of it, I’ll never be there. It’s a work in progress with no true end in sight. That said, reaching ‘tipping points’ excite me. Now that I’ve experienced that a couple times, the drive is to do it again and again, and my secret hope is that eventually my blog in general reaches that point because it’s so much less work to maintain momentum than it is to build it.
You’re actively participating and that’s a good thing. It’s rather adventurous too, sitting on the cusp of all these possibilities. From what I see…you have a good perch and a broad plain laid out before you in which to fly!
You’re doing great. It’s impressive even. I love being a blip (networking) on your flight plan!
OMG. Friends are not just ‘blips’ on my flight plan. We may not have ever met, but I consider you friend all the same. You’re also ‘partner in crime’, a kindred in this writerly maze. Besides one day when I manage to get myself back out to the mountains, we might actually get to meet for real
Loved the visual of perched with the plains laid out, though!!
oh dear! an unfortunate word choice–I’m sorry, I didn’t mean that the way it sounded!! No, I know you treasure your friends–I’m simply glad to be included. I look forward to the day we meet–I feel sure we will.:)
I know some writers are doing very well with using Twitter to promote their books. Of course I think their circle of Cyber friends is rather large and that helps. It depends on the person, the book and the way it’s done I guess. If every Tweet is about a book for sale then it gets old fast. Mix it up with something interesting and people might stick around long enough to get to know your brand better. I haven’t used Twitter for much marketing, or anything else lately, but that’s mostly because I hate social networking. I like to follow as many people as I can keep up with, read their blogs, status updates, etc. I can’t keep up with 900 people or even 5000, so I don’t friend everybody. However, that’s not going to help me reach more people about my books, so I guess I really need to find a balance between using social networking to network, and using it to market my work.
Thank you for posting this. I know it took time to compose and the points are good to think about.
This information is wonderful. I’m new to twitter and still stumbling my way aroung, trying to figure it out. I too am turned off by outright book pushing, not just on twitter, anywhere. However, I am more than happy to buy books from people I have actual connections with. So let me know when yours is ready.
Thanks for sharing all of this.
Hehehe! teschoenborn, you have just become my potential sale #2!!! Thank you
I’m going to add you to my list I’m compiling now… 2 down, 98 left to go, LOL.
It’s a struggle to find the right balance. I love it when authors let me know their books are finished and ready to buy, and where to find information on where to get it… all that kind of stuff. But not when it’s the only thing I see posted. And not as a ‘sales pitch’. I love information and the more I can get the better. If it’s presented as something I need to know, it gets filed in a more retrievable location in my head
And btw, I consider all the Fictioneers to be in the closer circle of contacts. Struggling together toward the same goals tends to draw us together in that way. A success for any of us will be a success for ALL of us.
Much of the time spent composing this post was spent in shaving it down. This is sooooo out of my norm, it’s funny. I usually am struggling to add words, not take them away. Thanks for offering me your feedback!
Some good information here. I have to say the social media has me stymied at times, confused and overwhelmed. But I’ve made some great friends I never would have met without it, so it’s been a mixed bag.
My big irritant with Twitter remains the same: I get very few responses to anything I put out there, even when I use hashtags, even if I write a simple Hello, friends! Who’s on Twitter this evening? or even when I contact someone specifically. It makes me feel unwelcome or worse, ignored. I’m sure it’s something I’m doing or not doing, but it leads to frustration and feeling bummed. What might you suggest, Rox? Maybe addressing this can be your next post.
Good topic idea K.D. I don’t often have conversation on Twitter so much as scan for tidbits of info that lead me to dig deeper. I usually have something specific if I initiate a convo and then I @that specific person. If I just make a ‘toss out’ comment I don’t always get response either.
Sent from my iPhone… You should have seen the typos I *did* catch!
Wow, a LOT of good information in there. But, being as I am an “out-sider” so to speak, I don’t use twitter, although I need to learn it. I’ve been working with computers and communications since DOS was king. Having said that, I have to deal with a lot of technical issues on a daily basis. Doing that for over 31 year’s kind of burns you out to the “new” tech communications out there. Hell, I don’t even use a cell phone unless I need to, but I can talk to anyone anywhere in the world on a satellite.
I think the internet is still king as far as a customer base. Your ideas are superb, but as you pointed out you have to start in small circles and work your way out. Internet based customers are looking for specific things most of the time. I’m not familiar with twitter so I can’t speak on that. I think you should make your sales “multi-probed” What I mean by that is working multiple angles.
In any case I think you are moving in the right direction. What is important is that you are working on a plan. And your ideas are sound. So, keep pushing forward. The road of a journey, or a goal, starts with one step.
We are all behind you. You can put me on your list of “confirmed” buyer
Kestrel
Dear Madison,
Meeting you on Twitter was one of the nicest and best things that has ever happened to me. (Somewhere in that timeframe, I can’t remember which came first, sorry, I met K. D. McCrite, too. You and she are in the same category. Fast friends whom I was lucky to meet.)
I have already purchased two of Kady’s books and will be buying the entire collection many times over. I will be purchasing yours so that I can support you (karma building for me) and because I’ve read enough of your work in FridayFictioneers to become a fan of your style.
Lately I’ve almost stopped tweeting, but not from any misgivings about its usefullness for a writer engaged in networking. I quickly unfollow clueless authors who are too pushy or inept in their numbers driven quest for sales/potential sales. My e-mail is set to tell me if anyone tweets so (Kady) I know if the pipeline is funtioning.
I am dormant more because of events in my life now and am confident the future will see a resurgence of networking on my part with a focus on writers, readers and friends in general.
Your article/blog post was not too long, though I would not care if you spilt it up. It is in my e-mail archives now, ready to be referred to over time. I thought it was one of your best posts.
I have watched for a year and half your determined, concerted and productive efforts to broaden your readership while focusing hard on the other legs of your networking stool. It is working and I am admiring your perspicacity. (I won’t look that up if you won’t.)
Go get ‘em Mads.
Aloha,
Doug
Great post Madison. I’m glad you finished it for us.
Thank you Richard
I’m putting you down on my list as a potential sale too!! 3 down and 97 to go
)
Oh wait a minute – you said ‘confirmed’. LOL. Even better
Thank you Doug! Hope life eases soon for you. Putting your name on my list too
)
Louise I hope you found it helpful and glad you came back to read the finished version
Roxann, in case you missed it, there is an excellent article on Write It Sideways (http://writeitsideways.com/) about news in self-publishing, the industry in general and online presence in particular. You’ll find the bit about writers/authors networking towards the bottom of the article. xoxo
Oh thank you. I’ll have to get over there to read it. I love that blog.
Sent from my iPhone… You should have seen the typos I *did* catch!
Which one is it Jeannie, the one titled ‘literary agent for change’? A whole list of article came up when I clicked the link and although I’d live to read all o them I wanted to go firs to what you saw.
Sent from my iPhone… You should have seen the typos I *did* catch!
Literary Agent for Change is the one.
Pingback: Shaking things up « Madison Woods
Pingback: Tuesday Share: Debra Marrs, Editor and Coach for Writers « Madison Woods
this comment pasted from comments on another post on this site:
Author : Lou Turner :
I just found the blog you wrote about twitter in Feb. I decided not to answer that one because it’s going so far back, but to comment here in a more current blog basically talking about the same thing. I agree with you for the most part about twitter. One thing I’ve discovered recently is that it seems to be like a string that connects all the other forums. I hate to see book selling plugs on there too…it seems like even in that very few words, a writer is only interested in marketing and not connecting with other writers. I usually type out a writerly snippet to connect to others, and in turn hope they check out blogs and websites, where the true marketing is done. But connecting with twitter seems to get to more people quicker and shows off every other media you’re involved with. I heard a fellow writer speak about facebook and blogging the other day and he said that if you are truly going to use it successfully, you have to treat it like a part time job and spend no less than 20 hours a week on it. Now that’s honesty. I was tired of hearing about how “it only takes a few minutes a day.” Then I’d get on there and the few minutes sped by leaving me with nothing accomplised. To do it well, it takes hours per week. So you need to weigh the advantages of each social networking site before you tackle them.
Now that I’ve established my base and have my blogs and FB set up to tweet automatically when I post to them, I am on Twitter far less than in the beginning. It’s about reaching that ‘tipping point’. It takes a LOT of effort to get to that point, but once you reach it, the work after that is maintenence, not building momentum, so it takes less time and is less intensive. At first I had to spend a fair amount of time finding quality followers, engaging in conversation, and these things kept me there more time than it does now. Now followers find me with no effort on my part, but I still get on to interact from time to time. The most valuable aspects of twitter to me are the chats. I sat in on a round-table style discussion with agents and authors not long ago and learned a thing or two. Maybe not specifics, but the interaction with the different personalities was important because I got a feel for who I might like working with and who might not be so easy to work with. Another time I sat in on a similar round-table with magazine editors and learned a tremendous amount about what they’re seeing in the slush piles, what they wish they were seeing, and the common mistakes people are making, and specific things one wanted (and I landed a story with that one later). I liken Twitter to being like a virtual rotary club and it’s all about making connections, getting seen, being heard, and knowing who’s who and what they’re up to and how you might be able to fit into that game. Then it’s about reaching out and interacting with the movers and shakers of that club. Each person needs to find their own niche in that club because not all groups are going to be beneficial. Some are time guzzlers with no return…ROI is an important term…Return on Investment. In this case, the investment is my time and I want a decent return on it (or at least feel like there might possibly ONE DAY be a return on it). Oh, I think I’m going to move these comments to that original post if you don’t mind me copy and pasting yours, too. I have those blogs of my business plan linked in the sidebar of my blog so people can still find them easily, and I’ll reblog them from time to time like I did this one. These are good comments to have under that post. Thanks Lou and I never mind long-winded responses to my posts!